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FAQ

General Information

What kind of customer service do you offer?

Where are you located?

What payment methods are available?

Are you a scam?

Is my personal information secure?

Delivery

How Long Does The Order Processing Take?

How Long Is The Shipping Time?

When will I get my tracking number?

What if I make a mistake on my orders shipping address?

How do I check the location of my order?

My order was returned or is missing!

I made a mistake on my address can I fix it?

My order is missing items!

Post Delivery

Do you offer refunds if I have an issue?

Do you offer exchanges?

Returns|Exchanges

Terms

There are certain situations where your return can be denied

Late or missing refunds

Return shipping

When we receive your return

My order was returned or is missing

Start a return or exchange

Other

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